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Support

Our support team is committed to helping our customers achieve success through innovative and personal attention. The Visual Mining support team is trained to help you adapt to change, to work through problems, and find the right solutions. Customer Support's mission is to find the right answers for you quickly and thoroughly.

The support team is available to address simple “how do I” questions, as well as to troubleshoot software issues. Whether the problem is a simple question or a complex project, our support can provide valuable guidance.

New Customer Support Center

Visual Mining Customers may take advantage of the extensive Customer Support Knowledgebase by logging in with the User ID and password supplied to you.

Customer Support is committed to your success.

We have extensive technical support resources in our Developers section. Please take advantage of them!

Quick contact information: support@visualmining.com
Phone: 1+301.795.2200
Toll-Free within Continental US: 800.308.0731.

Or fill out our online Support Contact form in the Services menu above.


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